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Health insurer

Star Health and Allied Insurance Company Limited

Registered standalone Indian health insurer listed in IRDAI's public registered-entity records. Use the official website link for direct verification.

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Average ratingNo ratings yet
Reviews0
CSR FY 2024-2588.34%
Latest solvency221%
Latest ICR70.3%Incurred Claims Ratio โ€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2006

Founded in 2006 in Chennai by V. Jagannathan, former Chairman & MD of United India Insurance, with an IRDAI license following in 2007 โ€” India's first standalone health insurance company. Early backers included Sequoia Capital India, ICICI Venture, and Oman Insurance. In 2019 a consortium led by Rakesh Jhunjhunwala, WestBridge Capital, and Safecrop Investments took a controlling stake; the company listed via IPO in December 2021.

India's largest standalone health insurer by gross written premium. (as of recent industry rankings)

Claim Settlement Ratio (CSR)Below average
88.34%FY 2024-25
FY 2022-23
94.44%HIGH
FY 2023-24
94.21%HIGH
FY 2024-25
88.34%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report โ†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-2065.91%188%โ€”โ€”
FY 2020-2194.44%222%94.44%โ€”
FY 2021-2287.06%167%87.06%โ€”
FY 2022-2365%214%65%โ€”
FY 2023-2466.47%221%66.47%โ€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal โ‰ฅ90%
Customer Reviews

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Health Plans

Star Health and โ€” Plans

15 plans ยท Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
Star Women Care Insurance Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น1 Cr18 years75 yearsโ€”โ€”No co-pay24 months30 days (Excl03)โ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+14
Young Star Insurance Policyโ–ผCompare this plan โ†’
Health InsuranceRs.5L / 7.5L / 10L / 15L / 20L / 25L / 50L / 75L / 1Cr18 years40 yearsโ€”โ€”No co-pay12 months30 days (Excl03)36 months for first delivery (Gold Plan only); fresh 24-month wait before second delivery claimโœ… Unlimitedโ€”
โœ“โœ“โœ“โœ“โœ“+3
Star Comprehensive Insurance Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น1 Cr18 years65 yearsโ€”โ€”No co-pay12 months30 days (Excl03)โ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+3
Super Starโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น50L, โ‚น1 Cr18 yearsNo limitโ€”โ€”No co-pay36 months30 daysโ€”โœ… Unlimitedโ€”
โœ“โœ“๐Ÿƒโœ“โœ“+2
Star Health Assure Insurance Policyโ–ผCompare this plan โ†’
Health InsuranceRs.5L / 7.5L / 10L / 15L / 20L / 25L / 50L / 75L / 1Cr / 2Cr91 days75 yearsโ€”โ€”No co-pay24 months30 days (Excl03)โ€”โ€”โœ—
โœ“โœ“โœ“โœ“โœ“+5
Family Health Optima Insurance Planโ–ผCompare this plan โ†’
Family FloaterFresh customers: Rs.5L / 10L / 15L / 20L / 25L. Renewal-only (not available to new customers): Rs.1L / 2L / 3L / 4L.18 years65 yearsโ€”โ€”No co-pay36 months30 days (Excl03) -- waived for New Born Babyโ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+4
Senior Citizens Red Carpet Health Insurance Policyโ–ผCompare this plan โ†’
Senior CitizenRs.1L / 2L / 3L / 4L / 5L / 7.5L / 10L / 15L / 20L / 25L60 years75 yearsโ€”โ€”No co-pay12 months30 days (Excl03)โ€”โ€”โ€”
โœ“โœ“โœ“โœ“โœ“+1
Star Cardiac Care Insurance Policyโ–ผCompare this plan โ†’
Health InsuranceRs.3,00,000 or Rs.4,00,000 -- SHARED across Sections 1, 2, and 3 combined (single pooled limit, not separate per-section amounts). Section 4 (Personal Accident) Sum Insured equals whichever of these was chosen.10 years65 yearsโ€”โ€”No co-pay3 months30 days (Excl03) -- Section 1 onlyโ€”โ€”โœ“
โœ“โœ“โœ“โœ“โœ“
Star Cardiac Care Insurance Policy Platinumโ–ผCompare this plan โ†’
Health Insuranceโ‚น5,00,000, โ‚น7,50,000, โ‚น10,00,000, โ‚น15,00,0007 years70 yearsโ€”โ€”No co-pay1 month30 days (Excl03) -- Section 1 onlyโ€”โ€”โœ“
โœ“โœ“โœ“โœ“โœ“+1
Star Health Premier Insurance Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น1 Cr50 yearsNo limitโ€”โ€”No co-pay24 months30 days (Excl03), not applicable to accidentsโ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+3
Star Micro Rural And Farmers Careโ–ผCompare this plan โ†’
Health InsuranceRs.1,00,000 (Individual) or Rs.2,00,000 (Floater) -- fixed, no other SI options18 years65 yearsโ€”โ€”No co-pay6 months30 days (Excl03)Not covered -- permanent exclusion (Excl18), not a waiting-period itemโ€”โ€”
โœ“โœ“โœ“โœ“โœ“+1
Special Care Goldโ–ผCompare this plan โ†’
Health InsuranceRs.4,00,000 or Rs.5,00,00018 years65 yearsโ€”โ€”No co-pay36 months30 days (Excl03)โ€”โ€”โœ—
โœ“โœ“โœ“โœ“
Star Special Careโ–ผCompare this plan โ†’
Health Insuranceโ‚น1L, โ‚น25L3 years25 yearsโ€”โ€”No co-pay36 months30 days (Excl03)โ€”โ€”โœ—
โœ“โœ“โœ“
Medi Classic Insurance Policy Individualโ–ผCompare this plan โ†’
Health Insuranceโ€”5 months65 yearsโ€”โ€”No co-pay36 months30 days (Excl03)โ€”โ€”โ€”
โœ“โœ“โœ“โœ“โœ“+2
Star Health Gain Insurance Policyโ–ผCompare this plan โ†’
Health Insuranceโ€”18 years65 yearsโ€”โ€”No co-pay36 months30 days (Excl03)โ€”โ€”โ€”
โœ“โœ“โœ“โœ“โœ“
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800 425 2255
Phone044-28288800
Registered Office

1 New Tank Street, Valluvar Kottam High Road, Nungambakkam, Chennai - 600034

Grievance Escalation

Grievance Officergro@starhealth.in

Senior Citizens & IRDAI

Senior Helpline1800 425 2255

IRDAI Bima Bharosa Portal

For unresolved complaints โ€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in โ†—
Helpline: 155255 / 1800 4254 732