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General insurer

Royal Sundaram General Insurance Company Limited

Registered Indian general insurer listed in IRDAI's public registered-entity records. Many general insurers offer motor and other non-life products; this platform does not show pricing.

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Average ratingNo ratings yet
Reviews0
CSR FY 2024-2589.23%
Latest solvency220%
Latest ICR79.25%Incurred Claims Ratio โ€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2000

Incorporated 22 August 2000 and licensed by IRDAI on 23 October 2000 โ€” the first private-sector general insurer licensed in post-liberalization India. Founded as a joint venture between Sundaram Finance and the UK's Royal & Sun Alliance Insurance PLC. Ageas Insurance International acquired a 40% stake in February 2019; ownership today is Sundaram Finance 50%, Ageas 40%, other Indian shareholders 10%.

First private general insurer licensed in India after the sector reopened to private players in 2000. (as of IRDAI licensing history)

Claim Settlement Ratio (CSR)Below average
89.23%FY 2024-25
FY 2022-23
93.15%HIGH
FY 2023-24
93.77%HIGH
FY 2024-25
89.23%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report โ†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-2063.55%169%85.03%โ€”
FY 2020-2167.88%187%80.4%โ€”
FY 2021-2290.22%210%84.21%โ€”
FY 2022-2383.36%227%76.99%โ€”
FY 2023-2492.06%242%77.62%โ€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal โ‰ฅ90%
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Health Plans

Royal Sundaram General โ€” Plans

7 plans ยท Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
Surrosafe Health Insuranceโ–ผCompare this plan โ†’
Health InsuranceSurrogate Mother: โ‚น5L. Oocyte Donor: โ‚น2Lโ€”โ€”โ€”1% of SI/dayNo co-pay36 months30 days, waived if continuous coverage exceeds 12 monthsโ€”โ€”โ€”
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Royal Sundaram Multiplierโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L / 7.5L / 10L / 15L / 20L / 25Lโ€”โ€”โ€”No Room Rent CappingNo co-pay36 months30 daysโ€”โ€”โ€”
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Lifeline Eliteโ–ผCompare this plan โ†’
Health Insuranceโ‚น25L / 30L / 50L / 100L / 150Lโ€”โ€”โ€”โ€”No co-pay24 months30 days36 monthsโ€”โ€”
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Pre Secure Advantageโ–ผCompare this plan โ†’
Health Insuranceโ‚น1L / 2L / 3L / 4L / 5Lโ€”โ€”โ€”1% of SI/dayNo co-pay36 months30 daysโ€”โ€”โ€”
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Lifeline Classicโ–ผCompare this plan โ†’
Health Insuranceโ‚น2L / 3L / 4Lโ€”โ€”โ€”โ€”No co-pay36 months30 daysโ€”โ€”โ€”
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Lifeline Supremeโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L / 7.5L / 10L / 15L / 20L / 25L / 50L / 100Lโ€”โ€”โ€”โ€”No co-pay36 months30 daysโ€”โ€”โ€”
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Royal Sundaram Family Plusโ–ผCompare this plan โ†’
Family FloaterIndividual Base SI: โ‚น2L/3L/5L/10L/15L. Floater SI: โ‚น3L/4L/5L/10L/15L/20L/25L/50L. Mandatory to choose 1 Base + 1 Floater SI; the chosen Base SI applies to all covered membersโ€”โ€”โ€”No Room Rent CappingNo co-pay36 months30 daysโ€”โ€”โ€”
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1860 425 0000
Registered Office

No.1, Bhashyam Road, Royapettah, Chennai โ€“ 600014

Senior Citizens & IRDAI

Senior Helpline9500413019

IRDAI Bima Bharosa Portal

For unresolved complaints โ€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in โ†—
Helpline: 155255 / 1800 4254 732