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General insurer

The Oriental Insurance Company Limited

Registered Indian general insurer listed in IRDAI's public registered-entity records. Many general insurers offer motor and other non-life products; this platform does not show pricing.

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Average ratingNo ratings yet
Reviews0
CSR FY 2024-2593.38%
Latest solvency103%
Latest ICR100.75%Incurred Claims Ratio — claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded1947

Incorporated in Mumbai on 12 September 1947. Nationalized in 1973 as a subsidiary of the General Insurance Corporation of India (GIC); ownership was transferred directly to the Government of India by legislation in 2003.

Claim Settlement Ratio (CSR)Good
93.38%FY 2024-25
FY 2022-23
78.56%HIGH
FY 2023-24
80.25%HIGH
FY 2024-25
93.38%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report ↗
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-20104.97%———
FY 2020-21112.51%140%95.33%—
FY 2021-22139.86%103%112.27%—
FY 2022-23130.09%—112.14%—
FY 2023-24101.96%—98.89%—
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal ≥90%
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Health Plans

The Oriental Insurance — Plans

6 plans · Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
Oriental Youth Eco Care Policy▼Compare this plan →
Family Floater₹3L to ₹100L (bands: 3,5,7,10,15,20,25,30,35,40,45,50,75,100 lakhs)————No co-pay12 months—Not specified separately✓✗
✓✓
Oriental Mediclaim Insurance Policy (Individual) - 2024▼Compare this plan →
Health Insurance₹1L (min) in ₹50k steps up to ₹5L, then ₹1L steps to ₹10L, then fixed slabs ₹12L/15L/18L/20L/25L/30L/40L/50L. Each insured member's SI can differ———1% of SI/dayNo co-pay36 months30 days, waived if continuous coverage exceeds 12 months———
✓✓✓✓✓+2
Oriental Sampoorna Swasthya Suraksha▼Compare this plan →
Family FloaterPremium: ₹2L-₹10L (9 tiers). Elite: ₹3L-₹50L (12 tiers). Royal: ₹7L-₹5Cr (11 tiers)————No co-pay12 months30 days (Excl03)24 months (Elite/Royal only)✓✓
✓✓✓✓✓+1
Happy Family Floater Policy - 2024▼Compare this plan →
Family FloaterSilver: ₹1L-5L. Gold: ₹6L-10L. Diamond: ₹12L-20L. Platinum: ₹25L-50L————No co-pay36 months30 days24 months (Diamond/Platinum only)✓✓
✓✓✓
Oriental ART & Surrogacy Policy▼Compare this plan →
Health Insurance————Not exceeding 2% of Sum Insured per dayNo co-pay36 months—Not applicable (see coverage_options for Plan B benefit)✓✗
✓✓
Jan Arogya Bima Policy▼Compare this plan →
Health Insurance₹5,000 per person————No co-pay48 months30 days (except accident)Not covered (childbirth/pregnancy/C-section excluded entirely; elective MTP within first 12 weeks also excluded)✓✗
✓✓✓
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800 118 485
Phone011-33208485
Registered Office

Oriental House, A-25/27, Asaf Ali Road, New Delhi – 110002

Grievance Escalation

Senior Citizens & IRDAI

Senior Helpline1800 118 485

IRDAI Bima Bharosa Portal

For unresolved complaints — approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in ↗
Helpline: 155255 / 1800 4254 732