Niva Bupa Health Insurance Company Limited
Registered standalone Indian health insurer listed in IRDAI's public registered-entity records. Use the official website link for direct verification.
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Founded in 2008 as Max Bupa Health Insurance, a 74:26 joint venture between Max India and the UK's Bupa Group, with operations starting in 2010. Ownership shifted several times โ Bupa raised its stake to 49% in 2015, Max India's remaining stake was acquired by True North's Fettle Tone LLP in 2019, and Bupa became majority shareholder (~63%, later ~55%+ post-IPO) after buying an additional stake from True North in 2023. Rebranded Niva Bupa in July 2021; listed via IPO in November 2024.
CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.
Source: IRDAI Annual Report โ| Year | CSR % | Solvency | ICR | Complaints |
|---|---|---|---|---|
| FY 2019-20 | 53.51% | 177% | โ | โ |
| FY 2020-21 | 56.09% | 209% | 56.09% | โ |
| FY 2021-22 | 62.12% | 172% | 62.12% | โ |
| FY 2022-23 | 54.05% | 167% | 54.05% | โ |
| FY 2023-24 | 59.02% | 255% | 59.02% | โ |
CSR over the years (IRDAI data)
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Niva Bupa Health โ Plans
20 plans ยท Key details from official policy documents.
| Plan Name | Type | Sum Insured | Min Age | Max Age | Renewal | Room Rent | Co-pay | PED Waiting | Initial WP | Maternity WP | Restoration | OPD | Key Features |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Health Companion Variant 2022โผCompare this plan โ | Health Insurance | โน3L, โน4L, โน5L, โน7.5L, โน10L, โน12.5L, โน15L, โน20L, โน30L, โน50L, โน75L, โน1 Cr | 18 years | No limit | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | Not covered - maternity expenses (including complicated deliveries, caesarean sections) are a permanent exclusion, except ectopic pregnancy | โ | โ | ๐ฉบโโโ |
Senior First PlatinumโผCompare this plan โ | Senior Citizen | โน5L, โน10L, โน15L, โน20L, โน25L | 61 years | 75 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | โโ๐ฉบ |
Aspire Gold+โผCompare this plan โ | Health Insurance | โน3L, โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | 48 months (M-iracle waiting period) | โ | โ | ๐ฉบโ |
Health Companion Variant 2023โผCompare this plan โ | Health Insurance | โน3L, โน4L, โน5L, โน7.5L, โน10L, โน12.5L, โน15L, โน20L, โน30L, โน50L, โน75L, โน1 Cr | 18 years | No limit | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | Not covered - maternity expenses (including complicated deliveries, caesarean sections) are a permanent exclusion, except ectopic pregnancy | โ | โ | ๐ฉบโโโ |
ReAssure 3.0 BlackโผCompare this plan โ | Health Insurance | โน5L, โน10L, Unlimited | 18 years | 99 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | โโ |
ReAssure 3.0 ClassicโผCompare this plan โ | Health Insurance | โน5L, โน10L, Unlimited | 18 years | 99 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | โโ |
ReAssure 3.0 EliteโผCompare this plan โ | Health Insurance | โน5L, โน10L, Unlimited | 18 years | 99 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | โโ |
ReAssure 3.0 SelectโผCompare this plan โ | Health Insurance | โน5L, โน10L, Unlimited | 18 years | 99 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | โโ |
Health Premia GoldโผCompare this plan โ | Health Insurance | โน10L, โน15L, โน20L, โน30L, โน50L | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; not applicable on renewal policies) | โ | โ | โ | ๐ฑโโ๐ฉบ |
Health Premia PlatinumโผCompare this plan โ | Health Insurance | โน1 Cr, โน2 Cr, โน3 Cr | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; not applicable on renewal policies) | โ | โ | โ | ๐ฑโโ๐ฉบโ |
Senior First GoldโผCompare this plan โ | Senior Citizen | โน5L, โน10L | 61 years | 75 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | โโ |
ReAssure 2.0 Platinum+โผCompare this plan โ | Health Insurance | โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | โ | โ | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | ๐ฉบโ |
ReAssure 2.0 Titanium+โผCompare this plan โ | Health Insurance | โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | โ | โ | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | ๐ฉบโ |
RiseโผCompare this plan โ | Health Insurance | โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน75L, โน1 Cr | 18 years | 99 years | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | ๐ฉบ๐ฑโ |
Aspire Diamond+โผCompare this plan โ | Health Insurance | โน3L, โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | 24 months (M-iracle waiting period) | โ | โ | ๐ฉบโ |
Aspire Platinum+โผCompare this plan โ | Health Insurance | โน3L, โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | 9 months (M-iracle waiting period) | โ | โ | ๐ฉบโ |
Aspire Sapphire+โผCompare this plan โ | Health Insurance | โน3L, โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | 12 months (M-iracle waiting period) | โ | โ | ๐ฉบโ |
Aspire Titanium+โผCompare this plan โ | Health Insurance | โน3L, โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | 18 years | 65 years | โ | โ | No co-pay | 24 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | 9 months (M-iracle waiting period) | โ | โ | ๐ฉบโ |
ReAssure 2.0 Bronze+โผCompare this plan โ | Health Insurance | โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | โ | โ | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | ๐ฉบโ |
ReAssure 2.0 GoldโผCompare this plan โ | Health Insurance | โน5L, โน7.5L, โน10L, โน15L, โน20L, โน25L, โน50L, โน1 Cr | โ | โ | โ | โ | No co-pay | 36 months | 30 days (illness only; waived if continuously covered 12+ months; accidents covered day-1) | โ | โ | โ | ๐ฉบโ |
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How to reach or escalate
Customer Support
C-98, Lajpat Nagar Part I, New Delhi โ 110024
Grievance Escalation
Senior Citizens & IRDAI
IRDAI Bima Bharosa Portal
For unresolved complaints โ approach IRDAI directly. Free & confidential.
bimabharosa.irdai.gov.in โ