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General insurer

The New India Assurance Company Limited

Registered Indian general insurer listed in IRDAI's public registered-entity records. Many general insurers offer motor and other non-life products; this platform does not show pricing.

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Average ratingNo ratings yet
Reviews0
CSR FY 2024-2598.38%
Latest solvency191%
Latest ICR96.61%Incurred Claims Ratio โ€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded1919

Founded by Sir Dorabji Tata in 1919. Nationalized in 1973 under the General Insurance Business (Nationalisation) Act, which merged 107 private insurers into four public-sector companies. The Government of India directly holds roughly 86% of the company today.

India's largest general insurer by gross premium, with a market share of around 12.7%. (as of recent company filings)

Claim Settlement Ratio (CSR)Excellent
98.38%FY 2024-25
FY 2022-23
84.41%HIGH
FY 2023-24
86.21%HIGH
FY 2024-25
98.38%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report โ†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-20100.83%211%โ€”โ€”
FY 2020-2192.79%213%84.19%โ€”
FY 2021-22124.54%166%101.23%โ€”
FY 2022-23103.33%187%95.59%โ€”
FY 2023-24105.87%181%97.36%โ€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal โ‰ฅ90%
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Health Plans

The New India โ€” Plans

11 plans ยท Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
New India Premier Mediclaim Policyโ–ผCompare this plan โ†’
Health InsurancePlan A: โ‚น15L, โ‚น25L. Plan B: โ‚น50L, โ‚น1Crโ€”โ€”โ€”โ€”No co-pay36 months30 days (waived if continuous coverage >12 months)36 monthsโœ“โœ—
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Yuva Bharat Health Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น10L, โ‚น15L, โ‚น25L, โ‚น50L, โ‚น75L, โ‚น1Cr (โ‚น75L & โ‚น1Cr available only for policies starting on/after 1 April 2025)โ€”โ€”โ€”โ€”No co-pay24 months30 days36 months (Platinum only)โ€”โœ—
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New India Mediclaim Policyโ–ผCompare this plan โ†’
Health InsuranceBASIC: โ‚น1L, โ‚น2L, โ‚น3L, โ‚น5L, โ‚น8L, โ‚น10L, โ‚น12L, โ‚น15L (plus โ‚น4L/โ‚น6L/โ‚น7L, renewal-only). UPLIFT: โ‚น25L, โ‚น50L, โ‚น1Cr, โ‚น2Cr, โ‚น3Cr, โ‚น5Crโ€”โ€”โ€”โ€”No co-pay36 months30 daysNot coveredโœ“โœ—
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New India Floater Mediclaim Policyโ–ผCompare this plan โ†’
Family FloaterBASIC Plan: โ‚น1L, โ‚น2L, โ‚น3L, โ‚น5L, โ‚น8L, โ‚น10L, โ‚น12L, โ‚น15L. UPLIFT Plan: โ‚น25L, โ‚น50L, โ‚น1Cr, โ‚น2Cr, โ‚น3Cr, โ‚น5Crโ€”โ€”โ€”โ€”No co-pay36 months30 daysNot coveredโœ“โœ—
๐Ÿฉบโœ“โœ“โœ“โœ“
Senior Citizen Mediclaim Policyโ–ผCompare this plan โ†’
Senior Citizenโ‚น1,00,000, โ‚น1,50,000โ€”โ€”โ€”โ€”No co-pay36 months30 daysNot coveredโœ“โœ—
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Janata Mediclaim Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น50,000, โ‚น75,00018 years60 yearsโ€”โ€”No co-pay36 months30 daysNot coveredโœ“โœ“
๐Ÿฉบโœ“โœ“
Universal Health Insurance Scheme (APL)โ–ผCompare this plan โ†’
Health Insuranceโ‚น30,000 per person/familyโ€”โ€”โ€”โ€”No co-pay36 months30 daysNot coveredโœ“โœ—
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New India Sixty Plus Mediclaim Policyโ–ผCompare this plan โ†’
Senior Citizenโ‚น2L, โ‚น3L, โ‚น5Lโ€”โ€”โ€”โ€”No co-pay36 months30 daysNot coveredโœ“โœ—
๐Ÿฉบโœ“โœ“โœ“
Jan Arogya Bima Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น5,0005 years70 yearsโ€”โ€”No co-pay36 months30 days (waived if continuously covered for more than 12 months)Not coveredโœ“โœ—
๐Ÿฉบโœ“โœ“โœ“โœ“+1
Atmanirbhar Health Policyโ–ผCompare this plan โ†’
Health Insuranceโ‚น4 Lakh, โ‚น5 Lakh18 years65 yearsโ€”โ€”No co-pay36 months30 days (all claims except accident)Not coveredโœ“โœ—
โœ“โœ“โœ“โœ“โœ“+1
Vatsalya Health Policyโ–ผCompare this plan โ†’
Health Insuranceโ€”โ€”โ€”โ€”โ€”No co-payNot covered30 daysNot applicable (see coverage_options)โœ“โœ—
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800 209 1415
Registered Office

New India Assurance Bldg, 87, M.G. Road, Fort, Mumbai โ€“ 400001

Grievance Escalation

Grievance Officergro@newindia.co.in

Senior Citizens & IRDAI

Senior Helpline1800 209 1415

IRDAI Bima Bharosa Portal

For unresolved complaints โ€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in โ†—
Helpline: 155255 / 1800 4254 732