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Health insurer

Narayana Health Insurance Limited

Registered standalone Indian health insurer listed in IRDAI's public registered-entity records. Use the official website link for direct verification.

FinResp is an independent research platform. We do not sell insurance, earn agent commission, or represent any insurer. All data is sourced from IRDAI publications and official insurer documents for informational purposes only. This is not financial advice โ€” please verify details with the insurer before purchase. FinResp is not an IRDAI-registered insurance intermediary.

Average ratingNo ratings yet
Reviews0
CSR FY 2024-25100%
Latest solvency161%
Latest ICRN/AIncurred Claims Ratio โ€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2023

IRDAI granted its registration in December 2023 (India's 6th standalone health insurer); its first plan launched in July 2024. A wholly-owned subsidiary of Narayana Hrudayalaya Limited (founded by Dr. Devi Shetty in 2000). Genuinely small and new โ€” plans are currently sold only in five Karnataka districts (Mysuru, Chamarajanagar, Coorg, Mandya, Hassan).

A very small, new, Karnataka-district-only insurer โ€” not a national player, by design at this stage. (as of 2026)

Claim Settlement Ratio (CSR)Excellent
100%FY 2024-25
FY 2022-23
88.35%HIGH
FY 2023-24
91.05%HIGH
FY 2024-25
100%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report โ†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2024-25โ€”161%โ€”โ€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal โ‰ฅ90%
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Health Plans

Narayana Health Insurance โ€” Plans

5 plans ยท Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
Health Insuranceโ‚น25L / 50L / 1Cr / Unlimitedโ€”โ€”โ€”Preferred/Verified Network: at actualsNo co-pay36 months30 days (default; reducible to nil via same mechanic)โ€”โ€”โ€”
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Narayana Aditi (Plan 1)โ–ผCompare this plan โ†’
Health Insuranceโ‚น5L / 10L / 1Crโ€”โ€”โ€”โ€”No co-pay36 months30 days (default; reducible to nil via same mechanic)โ€”โ€”โ€”
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Narayana Aditi (Plan 2)โ–ผCompare this plan โ†’
Health Insuranceโ‚น5L / 1Cr (no 10L option)โ€”โ€”โ€”โ€”No co-pay36 months30 days (default; reducible to nil via same mechanic)โ€”โ€”โ€”
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Narayana Aditi (Plus)โ–ผCompare this plan โ†’
Health Insuranceโ‚น5L / 10L / 15L / 20L / 25L / 50L / 1Crโ€”โ€”โ€”โ€”No co-pay36 months30 days (default; reducible to nil via same mechanic)โ€”โ€”โ€”
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Narayana Aditi (Prime)โ–ผCompare this plan โ†’
Health Insuranceโ‚น5L / 10L / 15L / 20L / 25L / 50L / 1Crโ€”โ€”โ€”โ€”No co-pay36 months30 days (default; reducible to nil via same mechanic)โ€”โ€”โ€”
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800-203-0234
Phone+91 9821034071
Registered Office

261/A, Bommasandra Industrial Area, Anekal Taluk, Bengaluru - 560099

Grievance Escalation

Senior Citizens & IRDAI

Senior Helpline1800-203-0234

IRDAI Bima Bharosa Portal

For unresolved complaints โ€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in โ†—
Helpline: 155255 / 1800 4254 732