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Health insurer

ManipalCigna Health Insurance Company Limited

Registered standalone Indian health insurer listed in IRDAI's public registered-entity records. Use the official website link for direct verification.

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Average ratingNo ratings yet
Reviews0
CSR FY 2024-2593.7%
Latest solvency176%
Latest ICR74.81%Incurred Claims Ratio โ€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2014
Formerly known asCigna TTK Health Insurance

Founded in 2014 as Cigna TTK Health Insurance, a joint venture between US-based Cigna Corporation and India's TTK Group. In 2019, the Manipal Group acquired TTK's stake, and the company was rebranded ManipalCigna.

Claim Settlement Ratio (CSR)Good
93.7%FY 2024-25
FY 2022-23
89.37%HIGH
FY 2023-24
91.22%HIGH
FY 2024-25
93.7%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report โ†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-2061.64%190%โ€”โ€”
FY 2020-2161.13%212%61.13%โ€”
FY 2021-2276.17%168%76.17%โ€”
FY 2022-2364.66%156%64.66%โ€”
FY 2023-2463.78%166%63.78%โ€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal โ‰ฅ90%
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Health Plans

ManipalCigna Health Insurance โ€” Plans

10 plans ยท Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
ManipalCigna Prime Senior Eliteโ–ผCompare this plan โ†’
Senior Citizenโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น50L56 years75 yearsโ€”โ€”No co-pay3 months30 daysโ€”โœ… Unlimitedโ€”
๐Ÿ“ฑโœ“โœ“๐Ÿฉบโœ“+1
Sarvah Paramโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น50L, โ‚น1 Cr, โ‚น2 Cr, โ‚น3 Cr18 yearsNo limitโ€”โ€”No co-payโ€”โ€”โ€”โœ“โ€”
๐Ÿ“ฑโœ“โœ“โœ“๐Ÿฉบ+1
Sarvah Uttamโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น50L, โ‚น1 Cr, โ‚น2 Cr, โ‚น3 Cr18 yearsNo limitโ€”โ€”No co-payโ€”โ€”โ€”โœ“โ€”
๐Ÿ“ฑโœ“โœ“โœ“๐Ÿฉบ+1
ManipalCigna Prime Senior Classicโ–ผCompare this plan โ†’
Senior Citizenโ‚น3L, โ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น50L56 years75 yearsโ€”โ€”No co-pay3 months30 daysโ€”โœ… Unlimitedโ€”
๐Ÿ“ฑโœ“โœ“๐Ÿฉบโœ“+1
ProHealth Prime Activeโ–ผCompare this plan โ†’
Health Insuranceโ‚น3L, โ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น12.5L, โ‚น15L18 yearsNo limitโ€”โ€”No co-pay3 months30 daysNot Applicableโœ… Unlimitedโœ—
๐Ÿฉบ๐Ÿ“ฑโœ“โœ“๐Ÿƒ+4
Sarvah Prathamโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น50L, โ‚น1 Cr, โ‚น2 Cr, โ‚น3 Cr18 yearsNo limitโ€”โ€”No co-payโ€”โ€”โ€”โœ“โ€”
๐Ÿ“ฑโœ“โœ“โœ“๐Ÿฉบ+1
ProHealth Prime Advantageโ–ผCompare this plan โ†’
Health Insuranceโ‚น3L, โ‚น4L, โ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น12.5L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น30L, โ‚น40L, โ‚น50L, โ‚น1 Cr18 yearsNo limitโ€”โ€”No co-pay24 months30 days36 monthsโœ… Unlimitedโœ“
๐Ÿฉบ๐Ÿ“ฑโœ“โœ“๐Ÿƒ+4
ProHealth Prime Protectโ–ผCompare this plan โ†’
Health Insuranceโ‚น3L, โ‚น4L, โ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น12.5L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น30L, โ‚น40L, โ‚น50L, โ‚น1 Cr18 yearsNo limitโ€”โ€”No co-pay24 months30 days36 monthsโœ… Unlimitedโœ—
๐Ÿฉบ๐Ÿ“ฑโœ“โœ“๐Ÿƒ+4
ManipalCigna Lifetime Health Global Planโ–ผCompare this plan โ†’
Health Insuranceโ‚น50L, โ‚น75L, โ‚น1 Cr, โ‚น1.5 Cr, โ‚น2 Cr, โ‚น3 Cr18 years65 yearsโ€”โ€”No co-pay24 months30 days (applicable for all illnesses other than accidents)Not Applicable in base plan โ€” Maternity only available via the ManipalCigna Lifetime Plus riderโœ“โ€”
๐Ÿฉบโœ“โœ“โœ“โœ“
ManipalCigna Lifetime Health India Planโ–ผCompare this plan โ†’
Health Insuranceโ‚น50L, โ‚น75L, โ‚น1 Cr, โ‚น1.5 Cr, โ‚น2 Cr, โ‚น3 Cr18 years65 yearsโ€”โ€”No co-pay24 months30 days (applicable for all illnesses other than accidents)Not Applicable in base plan โ€” Maternity only available via the ManipalCigna Lifetime Plus riderโœ“โ€”
๐Ÿฉบโœ“โœ“โœ“โœ“
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800-102-4462
Phone022-61703600

Grievance Escalation

Grievance Officergro@ManipalCigna.com

The Grievance Cell, ManipalCigna Health Insurance, 401/402, 4th Floor, Raheja Titanium, Western Express Highway, Goregaon East, Mumbai - 400063

Senior Citizens & IRDAI

IRDAI Bima Bharosa Portal

For unresolved complaints โ€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in โ†—
Helpline: 155255 / 1800 4254 732