Galaxy Health Insurance Company Limited
Registered standalone Indian health insurer listed in IRDAI's public registered-entity records. Use the official website link for direct verification.
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Incorporated December 2023, received IRDAI's 7th standalone health insurance license in March 2024 (Registration No. 167), with commercial operations starting October 2024. Promoted by the TVS family (Venu Srinivasan) together with V. Jagannathan, the founder of Star Health and former CMD of United India Insurance.
A very new entrant (operating since late 2024) — limited track record so far. (as of 2026)
CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.
Source: IRDAI Annual Report ↗| Year | CSR % | Solvency | ICR | Complaints |
|---|---|---|---|---|
| FY 2024-25 | — | 470% | — | — |
CSR over the years (IRDAI data)
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Galaxy Health Insurance — Plans
11 plans · Key details from official policy documents.
| Plan Name | Type | Sum Insured | Min Age | Max Age | Renewal | Room Rent | Co-pay | PED Waiting | Initial WP | Maternity WP | Restoration | OPD | Key Features |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Galaxy Privilege▼Compare this plan → | Health Insurance | ₹5L / 10L / 15L / 20L / 25L | — | — | — | 3% of Sum Insured, max ₹20,000 per day | No co-pay | 12 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Guardian▼Compare this plan → | Health Insurance | ₹3L / ₹5L | — | — | — | 1% of SI/day | No co-pay | 36 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Marvel (Prime)▼Compare this plan → | Health Insurance | ₹5L / 7.5L / 10L / 15L / 20L / 25L / 100L / 200L | — | — | — | No limit | No co-pay | 24 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Empower▼Compare this plan → | Health Insurance | ₹4L / ₹5L | — | — | — | 1% of SI/day | No co-pay | 3 months | 30 days for all claims except accident | — | — | — | ✓✓✓✓✓ |
Galaxy Marvel (Neo)▼Compare this plan → | Health Insurance | ₹5L / 7.5L / 10L / 15L / 20L / 25L / 100L / 200L | — | — | — | No limit | No co-pay | 36 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Promise (Elite)▼Compare this plan → | Health Insurance | ₹5L/7.5L/10L/15L/20L/25L/50L | — | — | — | ₹5-20L SI: Deluxe room | No co-pay | 36 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Promise (Premier)▼Compare this plan → | Health Insurance | ₹3L/4L/5L/7.5L/10L/15L/20L/25L | — | — | — | 1% of SI/day | No co-pay | 36 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Promise (Signature)▼Compare this plan → | Health Insurance | ₹5L/7.5L/10L/15L/20L/25L/50L/100L | — | — | — | ₹5-20L SI: Deluxe room | No co-pay | 25 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Twin 360 (Core Plan)▼Compare this plan → | Health Insurance | Hospital stay: Individual ₹7.5L / Floater ₹10L Outpatient: Individual ₹10,000 / Floater ₹20,000 | — | — | — | Single AC room | No co-pay | 24 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Twin 360 (Max Plan)▼Compare this plan → | Health Insurance | Hospital stay: Individual ₹15L / Floater ₹20L Outpatient: Individual ₹20,000 / Floater ₹30,000 | — | — | — | Up to Deluxe room | No co-pay | 24 months | 30 days | — | — | — | ✓✓✓✓✓ |
Galaxy Twin 360 (Ultra Plan)▼Compare this plan → | Health Insurance | Hospital stay: Individual ₹30L / Floater ₹35L Outpatient: Individual ₹30,000 / Floater ₹40,000 | — | — | — | No limit | No co-pay | 24 months | 30 days | — | — | — | ✓✓✓✓✓ |
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How to reach or escalate
Customer Support
Prestige Polygon, 12th Floor, #471, Anna Salai, Nandanam, Chennai – 600035
Grievance Escalation
Senior Citizens & IRDAI
IRDAI Bima Bharosa Portal
For unresolved complaints — approach IRDAI directly. Free & confidential.
bimabharosa.irdai.gov.in ↗