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General insurer

Cholamandalam MS General Insurance Company Limited

Registered Indian general insurer listed in IRDAI's public registered-entity records. Many general insurers offer motor and other non-life products; this platform does not show pricing.

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Average ratingNo ratings yet
Reviews0
CSR FY 2024-2583.28%
Latest solvency218%
Latest ICR73.33%Incurred Claims Ratio β€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2001

Established in 2001, began operations in 2002, as a joint venture between the Murugappa Group and Japan's Mitsui Sumitomo Insurance Group (MSIG). MSIG raised its stake from 26% to 40% in 2015; Murugappa Group holds the remaining 60%.

Claim Settlement Ratio (CSR)Poor β€” check carefully
83.28%FY 2024-25
FY 2022-23
91.45%HIGH
FY 2023-24
92.1%HIGH
FY 2024-25
83.28%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report β†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-2040.67%158%74.99%β€”
FY 2020-2177.35%208%72.44%β€”
FY 2021-22117.08%195%70.29%β€”
FY 2022-2367.88%201%71.24%β€”
FY 2023-2466.67%179%73.66%β€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal β‰₯90%
Customer Reviews

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Health Plans

Cholamandalam MS General β€” Plans

13 plans Β· Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
Chola MS Healthβ–ΌCompare this plan β†’
Health Insuranceβ‚Ή1 Lakh18 years65 yearsβ€”β€”No co-pay36 months30 daysβ€”βœ“βœ—
Corona Kavachβ–ΌCompare this plan β†’
Health Insuranceβ‚Ή1 Lakh18 years65 yearsβ€”β€”No co-payβ€”N/A1 yearβœ“βœ—
Chola Sarva Shakti Policy (Health Section)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή2 Lakh to β‚Ή25 Lakh, in multiples of β‚Ή1 Lakh18 years65 yearsβ€”β€”No co-pay36 months30 days for illness24 months from policy commencement (for the Maternity Coverage add-on)β€”β€”
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Chola Surrogate and Oocyte Donor Protectorβ–ΌCompare this plan β†’
Health Insuranceβ‚Ή3L / 5L / 7.5L / 10L, Individual basis onlyβ€”β€”β€”β€”No co-payβ€”β€”β€”β€”β€”
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Chola Flexi Health Supreme (Premiere)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή30L / 40L / 50L / 75L / β‚Ή1Cr / 2Cr / 2.5Cr / 3Cr / 5Cr18 years75 yearsβ€”β€”No co-pay24 months30 days (Excl03)36 monthsβ€”β€”
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Chola Flexi Healthβ–ΌCompare this plan β†’
Health Insuranceβ‚Ή50,000 / 1L / 2L / 3L / 5L / 7.5L / 10L / 15L / 20L / 25L18 years65 yearsβ€”β€”No co-pay36 months30 days (Excl03)β€”β€”β€”
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Chola Flexi Health Supreme (Basic)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή50,000 / 1L / 2L / 3L / 5L / 7.5L / 10L / 15L / 20L / 25L18 years75 yearsβ€”β€”No co-pay36 months30 days (Excl03)β€”β€”β€”
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Chola Flexi Health Supreme (Plus)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή5L / 7.5L / 10L / 15L / 20L / 25L18 years75 yearsβ€”β€”No co-pay36 months30 days (Excl03)36 monthsβ€”β€”
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Chola Healthline (Enrich)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή3L / 5L / 7.5L / 10L / 15L / 20L / 25L18 years65 yearsβ€”β€”No co-pay36 months30 days (Excl03)β€”β€”β€”
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Chola Healthline (Freedom)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή2L / 3L / 5L / 7.5L / 10L / 15L18 years65 yearsβ€”β€”No co-pay36 months30 days (Excl03)β€”β€”β€”
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Chola Healthline (Privilege)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή5L / 7.5L / 10L / 15L / 20L / 25L18 years65 yearsβ€”β€”No co-pay36 months30 days (Excl03)β€”β€”β€”
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Chola Healthline (Value)β–ΌCompare this plan β†’
Health Insuranceβ‚Ή1L / 2L / 3L / 5L / 7.5L / 10L18 years65 yearsβ€”β€”No co-pay36 months30 days (Excl03)β€”β€”β€”
βœ“βœ“βœ“βœ“βœ“
Saral Suraksha Bimaβ–ΌCompare this plan β†’
Health Insuranceβ‚Ή2 Lakh – β‚Ή1 Crore18 years65 yearsβ€”β€”No co-pay30 months30 daysβ€”β€”β€”
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800 208 9100
Phone+91 44 4044 5400
Registered Office

2nd Floor, Dare House, 2, N.S.C. Bose Road, Parrys, Chennai – 600001

Senior Citizens & IRDAI

IRDAI Bima Bharosa Portal

For unresolved complaints β€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in β†—
Helpline: 155255 / 1800 4254 732