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Health insurer

Care Health Insurance Limited

Registered standalone Indian health insurer listed in IRDAI's public registered-entity records. Use the official website link for direct verification.

FinResp is an independent research platform. We do not sell insurance, earn agent commission, or represent any insurer. All data is sourced from IRDAI publications and official insurer documents for informational purposes only. This is not financial advice β€” please verify details with the insurer before purchase. FinResp is not an IRDAI-registered insurance intermediary.

Average ratingNo ratings yet
Reviews0
CSR FY 2024-2596.74%
Latest solvency168%
Latest ICR64.53%Incurred Claims Ratio β€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2012
Formerly known asReligare Health Insurance

Founded in June 2012 as Religare Health Insurance, promoted by Religare Enterprises with Union Bank of India and Corporation Bank. Renamed Care Health Insurance in August–September 2020.

Operates a network of roughly 11,400+ hospitals per its own site. (as of company site)

Claim Settlement Ratio (CSR)Excellent
96.74%FY 2024-25
FY 2022-23
95.29%HIGH
FY 2023-24
95.58%HIGH
FY 2024-25
96.74%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report β†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-2059.13%155%β€”β€”
FY 2020-2155.15%245%55.15%β€”
FY 2021-2265.07%185%65.07%β€”
FY 2022-2353.82%182%53.82%β€”
FY 2023-2457.69%174%57.69%β€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal β‰₯90%
Customer Reviews

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Health Plans

Care Health Insurance β€” Plans

9 plans Β· Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
Care Supremeβ–ΌCompare this plan β†’
Health Insurance5L/7L/10L/15L/20L/25L/50L/75L/1Cr/6Crβ€”β€”β€”β€”No co-pay36 months30 days (coverage starts 31st day); unforeseen accidents covered from Day 0 (midnight)N/A β€” maternity is a permanent exclusion in the base plan (childbirth incl. C-section, miscarriage, lawful termination β€” except ectopic pregnancy)βœ… Unlimitedβœ—
πŸ©ΊπŸ€±πŸ”¬βœ“βœ“+3
Ultimate Careβ–ΌCompare this plan β†’
Health Insurance5L/7L/10L/15L/20L/25L/50L/75L/1Cr/Unlimited (per official prospectus; Cumulative Bonus, Unlimited Automatic Recharge, Loyalty Boost, Infinity Bonus, Unlimited Care & Tenure Multiplier do NOT apply if Unlimited SI is chosen)β€”β€”β€”β€”No co-pay36 months30 days (not applicable on accident cases)N/A in base plan β€” maternity is a permanent exclusion (Code-Excl18), same as Care Supreme. UNLIKE Care Supreme, Ultimate Care offers a genuine optional 'Maternity Cover' add-on (ages 18-45, accumulates up to 3x coverage if claim-free, plus New Born Baby/Congenital Defects/Vaccination sub-covers)βœ… Unlimitedβœ—
πŸ©ΊπŸ€±πŸ”¬βœ“βœ“+3
Health Insurance3 tiers with genuinely different features per tier (not just marketing): 5L/7L/10L | 15L/20L/25L/30L/40L | 50L/60L/75Lβ€”β€”β€”β€”No co-pay48 months30 days (except injury/accident)N/A in Tier 1/2 (maternity not offered at all below 50L SI); Tier 3 (50/60/75L only): in-built maternity cover up to Rs.1,00,000, available on FLOATER cover type onlyβœ… Unlimitedβœ—
πŸ©Ίβœ“βœ“πŸ“±βœ“
Care Freedomβ–ΌCompare this plan β†’
Health Insurance3L / 5L / 7L / 10L (same menu for both Plan 1 and Plan 2)β€”β€”β€”β€”No co-pay24 months30 days for any illnessβ€”βœ“βœ“
πŸ©ΊπŸ”¬
Care Advantageβ–ΌCompare this plan β†’
Health Insurance25L/50L/1Cr/2Cr/3Cr/6Crβ€”β€”β€”β€”No co-pay36 months30 days (not applicable on accident/injury claims)N/A β€” maternity is a permanent exclusion (Code-Excl18), same as Care Supreme (childbirth incl. C-section, miscarriage, lawful termination β€” except ectopic pregnancy). No maternity buy-back option found in this plan's documents (unlike Ultimate Care)βœ… Unlimitedβœ—
πŸ©ΊπŸ“±βœ“
Care Seniorβ–ΌCompare this plan β†’
Senior Citizen3L (Tier 1) / 5L, 7L, 10L (Tier 2) β€” genuinely different sub-limits/benefits by tier, not just a marketing splitβ€”β€”β€”β€”No co-pay48 months30 days for any illness (except accidental injuries)β€”βœ… Unlimitedβœ—
πŸ©Ίβœ“βœ“
Health Insurance3L / 5Lβ€”β€”β€”β€”No co-pay36 months30 days (except accidents) - Code Excl039 months - for near-term pregnancy plansβ€”βœ—
βœ“βœ“
Joy Tomorrowβ–ΌCompare this plan β†’
Health Insurance3L / 5Lβ€”β€”β€”β€”No co-pay36 months30 days (except accidents) - Code Excl0324 months - for those planning further aheadβ€”βœ—
βœ“βœ“
Care Supreme Senior Premiumβ–ΌCompare this plan β†’
Senior Citizen7L/10L/15L/25L/50L/1Crβ€”β€”β€”β€”No co-pay36 months30 days (except for treatment of injuries)β€”βœ… Unlimitedβ€”
πŸ”¬πŸ“±βœ“
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800 102 4488
Phone0124-6141810
Registered Office

Vipul Tech Square, Tower C, 3rd Floor, Sector-43, Golf Course Road, Gurugram – 122009

Grievance Escalation

Grievance Officergro@careinsurance.com

Senior Citizens & IRDAI

Senior Helpline1800 102 4488

IRDAI Bima Bharosa Portal

For unresolved complaints β€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in β†—
Helpline: 155255 / 1800 4254 732