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General insurer

Bajaj General Insurance Limited

Registered Indian general insurer listed in IRDAI's public registered-entity records. Many general insurers offer motor and other non-life products; this platform does not show pricing.

FinResp is an independent research platform. We do not sell insurance, earn agent commission, or represent any insurer. All data is sourced from IRDAI publications and official insurer documents for informational purposes only. This is not financial advice โ€” please verify details with the insurer before purchase. FinResp is not an IRDAI-registered insurance intermediary.

Average ratingNo ratings yet
Reviews0
CSR FY 2024-2597.32%
Latest solvency325%
Latest ICR74.59%Incurred Claims Ratio โ€” claims paid as a share of premium earned. Not a claim-approval measure, and not meaningfully "better" when higher or lower.
Latest complaintsN/A
History & Background
Founded2001

Incorporated 2 May 2001 as a joint venture between Bajaj Finserv and Germany's Allianz SE. In 2025, Bajaj Finserv acquired Allianz's stake for โ‚น13,780 crore (~$1.4B); by January 2026 Allianz had fully exited, taking the Bajaj Group's holding to roughly 97%.

Claim Settlement Ratio (CSR)Excellent
97.32%FY 2024-25
FY 2022-23
90.95%HIGH
FY 2023-24
92.56%HIGH
FY 2024-25
97.32%MEDIUM

CSR = % of claims actually paid out of total claims filed. Higher is better for policyholders.

Source: IRDAI Annual Report โ†—
IRDAI Snapshot
YearCSR %SolvencyICRComplaints
FY 2019-2081.96%254%โ€”โ€”
FY 2020-2177.31%345%68.45%โ€”
FY 2021-2290.64%344%72.96%โ€”
FY 2022-2374.27%391%72.92%โ€”
FY 2023-2484.96%349%73.8%โ€”
Claim Ratio Trend

CSR over the years (IRDAI data)

Claim Settlement Ratio (CSR)
Ideal โ‰ฅ90%
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Health Plans

Bajaj General Insurance โ€” Plans

6 plans ยท Key details from official policy documents.

Plan NameTypeScoreSum InsuredMin AgeMax AgeRenewalRoom RentCo-payPED WaitingInitial WPMaternity WPRestorationOPDKey Features
MHCP Edge+โ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น30L, โ‚น35L, โ‚น40L, โ‚น45L, โ‚น50L, โ‚น75L, โ‚น1 Cr, โ‚น2 Cr, โ‚น3 Cr, โ‚น4 Cr, โ‚น5 Cr18 yearsNo limitโ€”โ€”No co-pay12 months30 days (waived if continuously covered 12+ months; accidents covered day-1)โ€”โœ… Unlimitedโœ—
โœ“โœ“๐Ÿฉบโœ“โœ“
My Health Care Plan 1โ–ผCompare this plan โ†’
Health Insuranceโ‚น3L, โ‚น4L, โ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น30L, โ‚น35L, โ‚น40L, โ‚น45L, โ‚น50L, โ‚น75L, โ‚น1 Cr, โ‚น2 Cr, โ‚น3 Cr, โ‚น4 Cr, โ‚น5 Cr18 years65 yearsโ€”โ€”No co-pay36 months30 days36 months (reduces by 1 year if long-term policy premium paid upfront)โœ… Unlimitedโœ“
โœ“โœ“โœ“โœ“โœ“+4
Health Guard Goldโ–ผCompare this plan โ†’
Health Insuranceโ‚น3L, โ‚น4L, โ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น30L, โ‚น35L, โ‚น40L, โ‚น45L, โ‚น50L18 yearsNo limitโ€”โ€”No co-pay36 months30 days (waived if continuously covered 12+ months)โ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+3
Health Guard Platinumโ–ผCompare this plan โ†’
Health Insuranceโ‚น5L, โ‚น7.5L, โ‚น10L, โ‚น15L, โ‚น20L, โ‚น25L, โ‚น30L, โ‚น35L, โ‚น40L, โ‚น45L, โ‚น50L, โ‚น75L, โ‚น1 Cr18 yearsNo limitโ€”โ€”No co-pay36 months30 days (waived if continuously covered 12+ months)โ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+4
Health Infinityโ–ผCompare this plan โ†’
Health InsuranceUnlimited (no Sum Insured cap - coverage is capped via the room-rent tier chosen instead)18 years65 yearsโ€”โ€”No co-pay36 months30 days (waived if continuously covered 12+ months)โ€”โ€”โ€”
โœ“โœ“โœ“
Health Guard Silverโ–ผCompare this plan โ†’
Health Insuranceโ‚น1.5L, โ‚น2L18 yearsNo limitโ€”โ€”No co-pay36 months30 days (waived if continuously covered 12+ months)โ€”โœ“โ€”
โœ“โœ“โœ“โœ“โœ“+2
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Contact & Grievance

How to reach or escalate

Customer Support

Toll Free1800 209 0144
Service1800 209 5858
WhatsApp+91 7507245858
Registered Office

Bajaj Insurance House, Airport Road, Yerawada, Pune โ€“ 411006

Grievance Escalation

Grievance Emailggro@bajajgeneral.com
Grievance Officerggro@bajajgeneral.com

Senior Citizens & IRDAI

IRDAI Bima Bharosa Portal

For unresolved complaints โ€” approach IRDAI directly. Free & confidential.

bimabharosa.irdai.gov.in โ†—
Helpline: 155255 / 1800 4254 732